Close to the interstate, bed was comfortable our room was clean and quiet could not hear the interstate even though we were right next to it. The breakfast was great a lot of options including a drink machine for specialized drinks such as hot chocolate or lattes. Full size bottles of shampoo, conditioner and body wash in the shower was a nice touch. Plenty for all three of us. Great value all around a lot of amenities for the little price we paid.
Elizabeth
juin 2024
Everyone was very nice about my needing to extend my stay day by day for almost a week. It was quiet and someone was always at the desk when i came and left at odd hours (like 5 am) so it felt safe. I am elderly and use a walker so I know that I can be vulnerable.
Martina
janvier 2025
The staff was extremely helpful and very friendly. Complementary Café latte and coffees and chocolate chip and macadamia nut cookies were at the check-in. The room was very spacious extremely clean. The bathroom was sparkling white. Complementary breakfast was awesome, scrambled eggs, bacon, sausage, gravy biscuits, bagel, cream, cheese, pancake, and waffle maker with flavored at original syrups, milk, cereals yogurt with all the toppings such as walnuts, pecans, chocolate chips, etc., and the area to sit in for breakfast was extremely large, not crowded at all.. Next to the elevators is a pure life water dispenser, tall enough to fit your yeti cup or etc. I have stayed here numerous times and it is always my pic when I am on the west side of Knoxville, Tennessee. In the summer, there is a nice large pool with plenty of table with umbrellas and chair, chairs, and lounge chair chairs.
Sherry
janvier 2025
Staff was helpful --- promptly supplied a remote for the TV. We were given Rm 217, an executive suite that included a sofa and a wet bar unit (sink, microwave, dishwasher and cabinets). Accommodations were comfortable, clean and spacious. The very large TV had a gorgeous picture. The breakfast selection was better than most.
Byron
décembre 2024
I love the location and the property is always clean and welcoming. The room we eventually were moved to was a very beautiful and spacious room. Guest services were very nice and polite.
Jerel
juillet 2024
Breakfast was very good and there was a good selection of items from cereal and granola to waffles and pancakes, sausage and biscuits and gravy, juice, etc. The bed was very comfortable and the room was a good size. We enjoy using the workout rooms at the hotels we stay in and this hotel's room was great. It had all the standard things you needed and everything was well maintained, working smoothly and was a decent quality. We had a great stay! (pool was not open yet, so no comment on that).
Dan
mars 2025
The hotel is what you expect for the price. The staff was friendly and the building, though old, was well-kept. Breakfast looked good but I only had coffee.
Caitlin
décembre 2024
We stayed for one night to rest during our road trip. It couldn't have been a better choice. The hotel is well located in the area with lots of restaurants so it's easy to find a place to eat. The room is nice and spacious and the bed is very comfy. Parking is free and easy to find in the hotel parking areas. Unfortunately we had to leave very early on the next morning because we had to continue our road trip and didn't get the chance to try the breakfast. Will definitely looking forward to stay again at this hotel or another Best Western Plus location!
Alfa
juin 2024
The hot breakfast buffet was delicious and the 24 hour availability of coffee and tea drinks was awesome! Our room was very spacious and the bed was comfortable. There was a filtered water dispenser available partway through our stay which made filling my water bottle easy. The staff were very friendly and the location was close to our son. We were very pleased with our stay.
Karen
février 2024
We had a great stay at Best Western Plus for a Tennesee game weekend. At check in, there were fresh cookies for guests. Loved the the layout of the hotel, especially the internal stairs in the middle of the hotel. Made it convenient getting up and down from our room to the lobby. Room was very spacious and clean. Location was great also. Lots of restaurants to choose from near by. It was also far enough away from campus that you got to get away from the large crowds.
Jeff
novembre 2023