Best Western Plus Knoxville Cedar Bluff

Everyone was very nice about my needing to extend my stay day by day for almost a week. It was quiet and someone was always at the desk when i came and left at odd hours (like 5 am) so it felt safe. I am elderly and use a walker so I know that I can be vulnerable.

The staff was extremely helpful and very friendly. Complementary Café latte and coffees and chocolate chip and macadamia nut cookies were at the check-in. The room was very spacious extremely clean. The bathroom was sparkling white. Complementary breakfast was awesome, scrambled eggs, bacon, sausage, gravy biscuits, bagel, cream, cheese, pancake, and waffle maker with flavored at original syrups, milk, cereals yogurt with all the toppings such as walnuts, pecans, chocolate chips, etc., and the area to sit in for breakfast was extremely large, not crowded at all.. Next to the elevators is a pure life water dispenser, tall enough to fit your yeti cup or etc. I have stayed here numerous times and it is always my pic when I am on the west side of Knoxville, Tennessee. In the summer, there is a nice large pool with plenty of table with umbrellas and chair, chairs, and lounge chair chairs.

Breakfast was very good and there was a good selection of items from cereal and granola to waffles and pancakes, sausage and biscuits and gravy, juice, etc. The bed was very comfortable and the room was a good size. We enjoy using the workout rooms at the hotels we stay in and this hotel's room was great. It had all the standard things you needed and everything was well maintained, working smoothly and was a decent quality. We had a great stay! (pool was not open yet, so no comment on that).

The hotel is what you expect for the price. The staff was friendly and the building, though old, was well-kept. Breakfast looked good but I only had coffee.

As soon as we walked in, the smell was exceptional! We were greeted with the biggest smiles and outstanding customer service. The room was perfect and so clean too. Usually, I can find something that isn't perfect, but not this time. I forgot my razor at home and didn't realize it until we had made it back to our room for the night. The staff gave me exactly what I needed And even threw in some shaving cream. I was so thankful! Excellent experience!